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Employee social networking − Sabre Town case study
By Toby Ward − Once the domain of the Internet, social networking has virally spread to the intranet with impressive results for Sabre.
Intranet 2.0: Social media adoption
by Toby Ward - The new, emerging workforce expects their organization to match the pace of technology and deploy social media tools.
Intranet planning: An intranet model for success
by Toby Ward - The process of planning an intranet, and the role of executive management and end users in developing the plan, determines the potential success of an intranet.
The social intranet ... for free?
The vast majority of organizations that have implemented social media tools on their intranet (intranet 2.0 tools) have done so at little or no cost (or simply activated bundled tools that came with SharePoint or another CMS or portal solution).
Speed as a website strategy
by Toby Ward – On the web, speed doesn’t kill – speed wins. Users want to get at what they want as fast as possible. Throwing impediments in their way will only tick-off your users, and a ticked off user is a lost sale.
Web 2.0 Becomes Mandatory
By Toby Ward — Americans really dig social media… but Canadians love it. Almost 60% of Americans interact with companies on a social media Web site, and one in four interact more than once per week. These are among the findings of the 2008 Cone Business in Social Media Study (Cone LLC).
Web 2.0 / Intranet 2.0 gaining traction
By Toby Ward — According to Forrester, social networking tools and internal wikis will have the greatest impact on workplace collaboration. Technologies such as forums and RSS have a future in the enterprise but are currently underused, while podcasts have a limited future as an enterprise tool to increase productivity and enhance collaboration.