Intranet Search
Articles and insight on intranet search, search technology, and best practices.
Hide and Seek with Search Engines
It used to be, not so long ago, you typed something in the search field and hit search or “I'm feeling lucky” and in return you got ten blue links, and you hoped that at least one was relevant.
Intranet Search Best Practices
By Adam Wasserman – The search functionality is critical to allowing users to find information quickly and efficiently. However, many organizations do not consider the inner workings of their intranets' search, which results in users' frustration over not being able to find what they are seeking.
The Search for Better Results – Creating a User-centric Search
By Adam Wasserman – The user interface of a search tool dictates the efficiency of the search function and ultimately user satisfaction. The search pages (banner search bar, the advanced search, and the results page) need to be optimized for the site’s users.