Web 2.0 / Intranet 2.0 gaining traction

By Toby Ward — According to Forrester, social networking tools and internal wikis will have the greatest impact on workplace collaboration. Technologies such as forums and RSS have a future in the enterprise but are currently underused, while podcasts have a limited future as an enterprise tool to increase productivity and enhance collaboration.

The study is the latest in the TechRadar series, Forrester’s research methodology used to predict the success of a set of related technologies over the next decade (