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Too Many Organizations Ignore End-users
By Adam Wasserman – Organizations can improve the end-user experience by: 1) Understanding the current state and the needs of the users, 2) Engaging the users while the new site is being planned and built, 3) Testing, Testing, Testing
Business Requirements Interviews – So much more than a conversation
When kicking off any kind of project, be it implementing an intranet or revamping a business process, the most important stage of the entire project cycle is the business requirements stage. And one of the most productive and useful research methods is the business requirements interview.
