While some companies continue blocking employee access to social media, others are establishing ambassador programs that put structure around employee engagement on the company's behalf. In this pre-conference session, online communications expert Shel Holtz will look at ambassador programs and what makes them tick. You'll see and hear examples from companies like Dell, PepsiCo, Cisco Systems and Sprint. You'll learn...

• How the intranet can play a vital role in your ambassador program
• How ambassador programs can improve everything from reputation to profitability
• The upfront research required to develop an effective program
• What ambassadors can do
• How communications teams can support ambassador programs
• Why training is a critical element of any ambassador program

Facilitator:

Shel Holtz, Principal, Holtz Communications + Technology (USA)

1:30–5:00

Workshop #2: How To Redesign Your Intranet (with or without SharePoint)

Where to start? How to get funding? How to make SharePoint work?

No one said it will be easy. In fact, it’s anything buteasy. Fear not: this comprehensive “how to” workshop will provide the process and steps for redesigning an intranet, recommendations for securing funding, checklists for migrating to a new technology, or upgrading an existing platform (including SharePoint). You will learn:

• Planning and governance
• Business case development & executive ‘selling’
• Design principles
• Tips and traps of SharePoint 2013
• Working with alternatives to SharePoint

Facilitator: Chris Chambers, VP + Tamer Еl Ѕhazli, VP, Social Business Interactive (CAN)

9:00–9:45

Session A: Social Workplace, Social Intranet

Toby Ward, CEO, Prescient Digital Media (Canada)

9:45–10:30

Session B: Using Your Intranet to Reach a Global Workforce

Bob Libbey, Senior Director, Corporate Comms., Pfizer (USA)

Liz Golden, VP, Policy, External Affairs & Communication, Pfizer (USA)

10:30

Networking Break

10:45–11:30

Session C: Digital Connected Enterprise - Our Journey Into Digital Internal Communications

Dennis Agusi, Digital Communications Specialist, Philips (HOL)

11:30–12:15

Session D: Social Intranet Case Study: Teekay Corporation

Jonathan Anthony, Director, Corp. Communications, Teekay (CAN/UK)

12:15–1:40

Networking Lunch

12:40–1:00

Session E: Case Study Presentation

Speaker to be confirmed

1:00–1:45

Session F: Intranet case study: AIG

Victor Aviles, Director, Global Intranet Services, AIG (USA)

1:45–2:30

Session G: SharePoint 2013 Social Intranet Case Study

Prescient will showcase their new intranet built in SharePoint 2013 by SBI. The case study will highlight best practices and effective use cases of SharePoint technology to drive efficiency and collaboration. Participants will leave with a better understanding of the true power of SharePoint when built with effective strategic vision and planning.

What you will learn:

• Effective business-driven SharePoint design and layout
• Using workflows to drive efficiency as seen through Prescient’s automated invoicing process
• Engaging business intelligence tools to mine and present multi-source data
• Encouraging social collaborating through the use of discussion threads and MySite
• Improving resourcing and coordination through multi-level calendars
• Performing and tracking the status of project management tasks within SharePoint
• Integrating third-party applications such as Salesforce and Twitter into the site
• Bending SharePoint’s search functionality as demonstrated by the use of advanced search in Prescient’s Client Deliverable Vault

Presenter: Tamer Еl Ѕhazli, VP, Technology, Social Business Interactive (CAN)

Presenter: Adam Wasserman, Senior Consultant, Prescient Digital Media (CAN)

Adam Wasserman has improved the intranet and websites of some of the largest companies in North America, including TransCanada and First American, during his time with Prescient Digital Media. His background includes over six years of strategic consulting and Internet marketing experience both in North America and Europe.

2:20–2:45

15 minute Refreshment Break

2:45–3:30

Session H: Internal Communications Online + Offline

Shel Holtz, Holtz Communications + Technology (USA)

3:30–4:15

Session I: The Best of Intranet Innovation Awards

Rebecca Rodgers, Intranet Innovation Awards / Step Two Designs (AUS)

Rebecca Rodgers is a senior member of the consulting team at Step Two Designs, and has worked for the last decade in the intranet space. Energetic and practical, Rebecca is an experienced workshop and conference presenter having delivered workshops in Australia and the US.

4:15–5:00

Session J: The Best Intranets in Europe

Intranets do not only reflect the culture of their respective companies, but often also the culture of the country in which an organisation is located. Europe offers a wide variety of such cultures in a relatively small geographic area. Drawing on his large network with European companies, Stephan will present insights into some of the best Intranets from all over Europe.

• Selected highlights from some of the top Intranets
• Social Business – coping with different levels of cultural readiness
• Multi-language Intranets – business as usual in Europe
• Examples of extreme implications of local legal regulations

Presenter: Stephan Schillerwein, Research Principal, Schillerwein Net Consulting (SUI)

Stephan Schillerwein is an Intranet and Digital Workplace Advisor based in Switzerland. He has been active in Information Management and Digital Media for over 15 years, helping more than 50 organisations of all industry sectors and sizes getting ahead in the areas of intranets, collaboration, knowledge management, findability and digital business. He is a regular publisher and conference speaker, has contributed to four books and given seminars to more than 300 companies.

Register before September 1st, 2013 for chance

to win an iPad mini ($329 value)