The specific benefits accrued from a successful intranet and/or corporate portal deployment can range from hard and soft cost savings, to improved employee retention and reduced time-to-market. Prescient has done considerable research in the area of intranet ROI (return on investment) benefits and has segmented them into the following 10 categories:
Intranet ROI examples include:
The bottom line: the intranet needs to prove its value before more money is spent. However, a business case is more than just dollars, cents and return on investment (ROI).
Building a business case involves taking stock of the current state, defining an ultimate business goal, and putting in place mechanisms to measure the success and benefit of achieving the organization’s goals.
To measure dollar value and ROI, initial baseline measurements are taken for defined criteria, which then allows for comparisons and gauging success at a future point (6-12 months out is standard).
Prescient has in fact identified more than 140 specific line item benefits for measuring intranet ROI (more on Intranet ROI) . Some of these benefits include:
Despite the potential reward, more of our clients are asking about ROI, but a Prescient Digital Media study showed that fewer than 6% of more than 240 companies surveyed actually measure specific dollar and cent benefits derived from the intranet.
Prescient has particular strength and knowledge in counselling companies through business case development including determining existing and potential return on investment (ROI) for major e-business projects, particularly intranets.
Appraising the value of a site/portal is not an exact science, but may be an invaluable exercise for determining the potential dollar value of the client's investment. While measuring the precise return on investment may not be possible (given the wide-ranging value and implications on the organization including hard and soft savings, and potential increased revenue) there are means by which to quantify both potential and existing ROI which may be applied to the site/portal.
This module includes the identification of key areas of cost savings/cost avoidance (CS/CA). Data culled from these key areas will then be applied to conservatively agreed targets and benchmark examples, to determine the approximate ROI value of the site/portal project.
Please contact us directly for assistance in measuring the ROI benefits of your intranet or to develop an intranet business case.
Download a copy the Intranet ROI White Paper
For help developing your ROI intranet business case, contact us directly or call us at 416.926.8800