Toby Ward

Founder and President


Toby Ward is an intranet and digital workplace expert, consultant, writer and speaker, and Founder of Prescient Digital Media. He has specialized expertise in enterprise strategy, planning, governance, communications and content management for intranets and the digital workplace. He has published hundreds of articles and papers and spoken at many conferences across the globe in more than 15 countries over the past 25 years.

Originally a journalist turned communications professional, he counts many Fortune 500s and big-name brands among his clients including Canadian Broadcasting Corporation (CBC), The Federal Reserve Bank, Fidelity Investments, Harvard, HSBC, Liberty Mutual, MasterCard, PepsiCo, RBC, Sodexo, Sony and many more. He is also the founder and chair of the Digital Workplace & Intranet Global Forum conference series held annually in New York (and occasionally Los Angeles). He is also the founder and chief writer at IntranetBlog.com.

Additional highlights include:

  • The first to write and consult on intranet governance (2001)
  • Developed the first-ever intranet specific project methodology (2001)
  • Conducted the first study and wrote the first white paper on intranet ROI (2001)
  • Founded IntranetBlog.com (2004)
  • Founded the Digital Workplace and Intranet Global Forum conferences (2008)
  • The first to formally study and define the “social intranet” (2010) 


Prior to founding Prescient in 2001, Toby was General Manager for Xceed Canada, and the eMedia Team Leader at Bell Canada in the 1990s.

Recent speaking:

Recent article featuring Toby:

Recent articles written by Toby:

Feature interview with Toby: