Sodexo

Sodexo is one of the largest food services and facilities management companies in the world, with 380,000 employees, representing 130 nationalities, present on 34,000 sites in 80 countries.

Beginning in 2011, Prescient conducted an extensive Assessment & Planning project, which helped Sodexo refine the structure of its current HR section of the intranet, as well as a new frontline employee intranet. Sodexo had a very high field-based user population, and Prescient developed a strategy for the new Frontline Employee Intranet, which had approximately 100,000 frontline employees.


Complete intranet assessment and planning project consisting of:

Assessment

Planning

Heuristic & Strategic Site Assessment


Research Review


Business Requirements Analysis


User Survey


Focus Groups


Key Findings Report

Strategic Planning


Governance Model Development


Revise Information Architecture


Wireframes


Personas and Use Cases


Usability Testing


Functional Plan


Business Case and ROI


Design


Blueprint Report and Presentation



Result

The client was highly-satisfied with our work and continues to be a reference for Prescient to this day.

CaseStudy