Harvard Business Publishing (HBP) identified a need to improve business processes for its nearly 300 regular intranet users and 100+ non-regular intranet users, spread across three geographically dispersed corporate offices. HBP was looking to improve content consumption, content generation and the usability of its intranet, which was a core component of the organization’s internal communications strategy.
Prescient met this need by delivering a two-phased Assessment and Planning project, which consisted of the following phases and deliverables:
Assessment | Planning |
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