Harvard Business Publishing

Harvard Business Publishing, the publishing division of the Harvard University's School of Business, publishes the Harvard Business Review, among other leading publications, and partners with clients to create world-class leadership development solutions for managers at all levels. It also develops learning solutions, training materials and courses for the leadership teams of many leading organizations.

Harvard Business Publishing (HBP) identified a need to improve business processes for its nearly 300 regular intranet users and 100+ non-regular intranet users, spread across three geographically dispersed corporate offices. HBP was looking to improve content consumption, content generation and the usability of its intranet, which was a core component of the organization’s internal communications strategy.

Prescient met this need by delivering a two-phased Assessment and Planning project, which consisted of the following phases and deliverables:

Assessment

Planning

  • Intranet Evaluation
  • Content Review

  • Strategic Plan
  • Governance Model
  • Information Architecture (with card sorting)
  • Content Type Recommendations
  • Wireframes
  • Content Management Plan
  • Input on Search Tools
  • User experience design input

Intranet Wireframe Mock-up for Harvard Business Publishing

CaseStudy