Emerson’s Process Management division (responsible for Power & Water Solutions) required the services of an experienced intranet consulting firm to help it develop a business case that would demonstrate the value of a renewed intranet. Emerson had not yet defined the strategic direction of its intranet, which suffered from outdated content, poor functionality and inconsistent design; thus preventing the division from fully realizing the benefits of an engaging, fully-functional and properly-managed intranet.
Prescient helped Emerson Process Management define the strategic direction of its intranet by conducting an extensive assessment and planning:
Phase I: Assessment |
Phase II: Planning |
- A Heuristic & Strategic Site Evaluation to document the site’s strengths and weaknesses and suggest opportunities for improvement.
- Business Requirements analysis to document business requirements from key intranet stakeholders.
- Extensive user research to identify and prioritize division-wide requirements for the new intranet.
- A Key Findings & Recommendations Report which summarizes the business requirements gathered in the Assessment Phase and provides actionable recommendations for improvement
|
- A Strategic Planning Session and Report to determine the mission, vision, and long-term goals of the redesigned site.
- A Governance Model to ensure the redesigned site is managed properly and to determine if additional resources are required.
- A Business Case that clearly demonstrates the value of the redesigned intranet including hard and soft cost-savings from improved productivity, collaboration and operational efficiencies.
|
Need help with your intranet? Contact us directly or call us at 416.926.8800